New Salesforce, WhatsApp Integration Unites Conversations
Salesforce, the #1 AI CRM, announced the general availability of Unified Conversations for WhatsApp, which transforms one-way marketing promotions or service requests into dynamic, two-way conversations from a single WhatsApp number. Now, instead of managing separate threads for promotions and support, customers can automatically receive personalized opt-in marketing promotions and individual support all within a […]
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